Rise up with Enghouse CCaaS

Name: Rise up with Enghouse CCaaS
Uploaded: 2022-07-04
Duration: 2 min
Description: Rise up with Enghouse CCaaS

Published on 07/04/2022 Cloud, CCaaS, Cloud Contact Center, Contact Centre

Related videos

00:38:20

UCaaS and CCaaS : How Convergence Drives and Disrupts Communications?

Enghouse Connect, Vidyo, Unified Contact Center, Unified Communication, Vidyo Webinar 09/16/2021 667 views
00:50:38

WEBINAR: Optimize your Contact Center with the new version Altitude v.8.6.1

05/20/2022 31 views
00:40:04

WEBINAR: Reduce 60 seconds per call in your Contact Center with voice biometrics

11/28/2022 3 views
00:50:34

enghouse-webinar-knowledge-is-power-2022-07-05-final

Steve Morrell, Steve Nattress First Contact Resolution, Knowledge, Contact Babel 07/06/2022 28 views Enghouse Webinar "Knowledge is power: the importance of knowledge in the contact centre for improving First Contact Resolution" During this webinar we presented the latest intelligent technology for successfully improving FCR. Claiming that knowledge is power, we showed how delivering the right knowledge at the right time can help provide a faster, more accurate and efficient service that drives customer loyalty and revenue growth. Steve Morrell, Contact Centre Industry Analyst at ContactBabel, shared the key findings of his new Inner Circle Guide to First Contact Resolution, focussing particularly on the impact of knowledge on CX and performance. In addition, Steve Nattress, Product Director at Enghouse Interactive, talked about how Enghouse solutions can help identify and deliver the knowledge needed to effectively improve FCR rates as well as measure its impact on business objectives.
00:36:36

Give Buyers What They Want: Customizable Collaboration in UCaaS and CCaaS!

Enghouse Connect, Vidyo, Unified Contact Center, Vidyo Webinar 09/17/2021 946 views
00:50:29

CC 12.0 SP2 - TouchPoint Web Client

Anton Oleynik, Anna Stokes WebUI, Communications Centers, Communications Center, Communications Centre 05/25/2022 16 views
00:42:39

WEBINAR: Optimize o seu Centro de Contacto com a nova versão Altitude v.8.6.1

05/11/2022 22 views
00:52:04

Proteus 9: Multi-Source Telecom Data Analysis

09/21/2023 17 views Integrating data from multiple sources, spanning traditional telecom providers and cutting-edge collaboration platforms like Microsoft Teams, Cisco WebEx Calling, and Zoom Calling, presents a revolutionary approach Proteus 9 adopts to analyzing communication systems, providing billing data, and identifying telecom fraud. The launch of Proteus 9 marks a pivotal moment in the evolution of communication analysis. Embracing this integrated approach will allow your organization to embark on a journey that elevates your communication strategies and propels you toward a future of unparalleled efficiency and innovation. Join our webinar on-demand to take a closer look at this new version and its remarkable benefits.
00:26:57

Proteus V9 - Data at Your Fingertips

05/11/2023 44 views Watch this video to see the key improvements in the new version of Proteus focused on data handling and analysis. Proteus 9 is your single and centralized source of truth for analyzing all communications systems, providing billing data, and identifying telecom fraud. Proteus 9 will help you uncover more powerful insights and translate them into immediate impact, increasing quality and cost control. Discover Proteus 9 and plan the upgrade!
00:45:35

[Webinar] How to avoid fraud in videoconferences

10/15/2021 11 views