Enghouse Insights - Speaker "Allen Porter"

00:33:06

Thinking Outside the Mode - Improving Accuracy by Choosing a Multi-Mode

Allen Porter Multi-Mode Data Collection, Improving Research Accuracy 07/04/2023 5 views If you are looking for ways to improve data collection accuracy, efficiency, and effectiveness, this webinar is for you! In “Thinking Outside the Mode," Allen Porter discusses considerations for adopting a mode-independent approach to designing studies and the benefits that it brings.
00:52:45

All you need to know about IVR in Market Research

Joshua Flores, Allen Porter Multi-Mode Data Collection, Improving Research Accuracy, IVR - Interactive Voice Response 07/04/2023 3 views If you have ever considered adding Interactive Voice Response (IVR) to your studies, we are a great asset. Watch our webinar addressing all you need to know about IVR to implement highly-performing workflows and improve operational efficiency.
00:32:08

Winning Tactics For Reducing Costs & Expanding Your Market

Allen Porter Multi-Mode Data Collection, Reducing Costs of Market Research, Improving Research Accuracy, Discover What Enghouse Insights Can Do For You 07/04/2023 6 views Want to hear more about how to thrive as a market research/insights organization? Watch Allen Porter sharing tips on reducing costs and expanding your market. In this webinar, we talk about: *Benefits and management of remote working for insights organizations *Efficient quality control/management for various roles *Increasing productivity of interviewers *Autodialer choices, dialing productivity, and least cost routing *Effective ways to save cost and time for team training *Multimode and call blending to lower CPI and to quote on projects you might have otherwise passed on *Data analysis and reporting for enhanced services and much more on how to increase the efficiency and effectiveness of you research projects!